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"Eek."
Telling me to go bite her.
It's not like I'm a dog.
Hana Kim felt slightly offended, but she didn't argue.
There was an enemy right in front of her to deal with.
Ttok-tak, ttok-tak.
Hana Kim's high heels clicked ttok-ttok against the floor.
Hana Kim walked straight toward Inyoung Ryu, who was inside the luxury store.
Her momentum was that of a general heading into battle.
"...."
Inyoung Ryu couldn't say a word at Hyunwoo Lee's sudden appearance.
Why did that man come here?
And with that trashy-looking girlfriend of his?
Did they dig up dirt on me or something?
Countless thoughts raced through her mind, but then Hana Kim spoke.
"Does this store not have employees who greet customers?"
"What...? Ah. Tsk. Hello."
Inyoung Ryu frowned at Hana Kim's provocative tone.
Then, realizing she was currently working, she immediately bowed her head.
Hana Kim curled up the corners of her lips at the sight of Inyoung Ryu.
"What? Tsk? Did you just click your tongue at me? What kind of customer service is this! Where is the store manager! Get the manager out here!"
Hana Kim's voice rang out loudly inside the outlet.
She continued speaking to make the commotion even bigger.
"How much of a pushover do you think customers are that the staff doesn't even greet them! Glaring at them! Clicking their tongues! Where is the store manager? Are they not coming out?"
"No, why are you doing this here! Why are you following me around and acting like a jerk!"
Her nasty personality didn't go anywhere; Inyoung Ryu also raised her voice to stand up to Hana Kim.
"A jerk? Have you lost your mind! Are you calling a customer a jerk right now? Do you have any idea how much money we've spent here today?"
"Whether you spent 10 billion! Or 100 billion! That doesn't give you the right to abuse your power!"
Sparks flew between the two.
It was truly a fight between a pig and a fox; it felt as if the shadows of a fox and a pig could be seen behind the two.
However, the upper hand was clearly with Hana Kim.
Hana Kim was the customer, and the other side was the employee.
A moronic bitch who couldn't even clearly grasp the power dynamic.
That's why she spends her time pointlessly gossiping about others.
"Wait! Wait a moment! What is going on? Please talk to me. Inyoung-ssi, step aside for a moment."
"Manager-nim. Sob, that person..."
Just then, someone intervened.
Judging by the title 'Manager', it seemed to be someone in a position of authority.
Inyoung Ryu used the 'tears-first-win' strategy.
"Ha, look here. Are you the person in charge?"
Inyoung Ryu was squeezing out tears, but it didn't work at all on Hana Kim, who had lived her whole life experiencing 'women-against-women' conflicts.
Instead, she snorted and called the manager.
The manager had already finished scanning the situation as he intervened.
Hana Kim had seven luxury items on her body alone.
Furthermore, the number of shopping bags Hana Kim and Hyunwoo Lee had purchased was eight, all luxury goods.
They were the VIPs with the highest purchase amount among the customers who visited today.
The manager was someone who knew very well that in times like this, you absolutely have to bow down and beg.
Why is a VIP a VIP?
It's because they are the actual people who keep the outlet fed, so they are treated as very important customers.
Therefore, there was no need to look at the ins and outs of this matter.
If a conflict arose between a VIP and a store employee, it was unconditionally the store employee's fault.
"Yes. I apologize. If there was something that offended you, I will apologize on their behalf. Please come inside first. I will escort you to the lounge."
Three secrets to dealing with an angry customer.
One, change the service staff.
Two, move locations.
Three, give the customer time to cool off.
The manager didn't forget what he learned in his CS training and put it to use.
But Hana Kim didn't budge.
With her target right there, where was she supposed to go?
"Forget it. Mister Manager. Do you know how much we spent here today?"
Hana Kim lifted the shopping bags in her hand.
And she gestured toward the shopping bags in Hyunwoo Lee's hands.
This was what she had planned.
Saying that this was the only way to get proper revenge.
".... I apologize."
"No, there's no need for you to apologize, Mister. It's that person over there who did wrong. It's 18 million. A whopping 18 million won. We were going to go to a department store to buy new arrivals. But we just came to the outlet because it was closer. But I guess it's an outlet after all? What's with this customer service? If it's going to be like this, why did you even attach the word 'premium' to it?"
"I am truly sorry, customer. I will do my absolute best to provide you with the best service."
"My mood is already ruined, so what's the point of the best service! I don't want your apology, I want proper compensation."
"Compensation...? If you tell me what you mean, I will relay it to my superiors."
"I don't want anything from the outlet. Shouldn't the person who did wrong take responsibility?"
Hana Kim pointed her finger at Inyoung Ryu, who was squeezing out tears.
The manager's gaze turned toward her.
Inyoung Ryu was squeezing out tears while constantly checking how the situation was unfolding out of the corner of her eye.
"D-do you mean you want the employee to apologize directly...? If you are expecting something like kneeling and apologizing..."
"Ha, Mister. Aren't you getting a bit ahead of yourself? Or are you doing that on purpose to make me look bad? You have company regulations within Namsan Group, right? Discipline her accurately according to those. It's disciplinary action for damages caused by an employee's professional negligence. If you don't handle this properly, I'm going to return all of this. And I'll tell my friends not to use Namsan Outlet."
Hyunwoo Lee was slightly surprised.
To think Hana Kim was someone who knew how to speak like this.
She looks quite knowledgeable speaking like that.
And the situation where Inyoung Ryu was cornered and couldn't do anything was so satisfying.
"Understood. After I look into the exact circumstances..."
"What do you mean, exact circumstances! That employee didn't even greet me, clicked her tongue at a customer, and branded me a jerk, didn't she? And you still need to look into the circumstances? Do you think I'm lying? Fine. So you want to take this to the end, is that it?"
"No, no! I misspoke! I will discipline her properly. And I apologize. This incident is also my fault for not training the staff properly. I am sorry."
"Manager-nim!"
The manager, who had tried to protect his employee until the end, eventually surrendered.
It was a fight he was bound to lose.
Inyoung Ryu, who couldn't understand that, screamed.
"Inyoung-ssi. What did you do so well that you're screaming? Hurry up and apologize to the customer."
"No, but they were the ones who started the provocation first..."
"You said Inyoung-ssi didn't greet them first and clicked your tongue. Is that wrong?"
"That may be, but..."
"Haa.... Then apologize. Regardless, isn't it true that Inyoung-ssi's service attitude was wrong? If you don't want disciplinary action, you can just quit."
"Manager-nim...."
Inyoung Ryu made a face as if she had lost the world when the manager, who she thought would protect her until the end, showed a cold attitude.
Society is just that cold.
The manager did his best to protect his subordinate.
He didn't have the loyalty to protect his subordinate by grinding away his own company life.
"...."
Inyoung Ryu conflicted.
Even if she quit the outlet, there would be places to work.
But finding a job wasn't that easy.
Eventually, she bowed her head.
"I'm sorry. Customer...."
Won!
Hyunwoo Lee thought they had won at the sight of Inyoung Ryu apologizing.
Unlike Hyunwoo Lee, who was just happy, Hana Kim had no intention of ending it here.
She bowed her head slightly and spoke so only Inyoung Ryu could hear.
"That's why you should have known your place. If you go around gossiping about other people's men when you have no right to, you get punished."
"What!"
Inyoung Ryu snapped her head up at Hana Kim's last words.
But she couldn't argue any further.
Because only after bowing her head did she understand who the 'Gap' (the superior) was.
"Send the disciplinary results here via text. I'll be checking."
Hana Kim wrote down her number and handed it to the manager.
If you're going to do it, do it thoroughly until the end.
It seems like I'm seeing many new sides of Hana Kim in many ways today.
"Oppa, did I do well?"
The two walked out of the outlet with confident strides.
And as soon as people's gazes faded, Hana Kim clung to Hyunwoo Lee.
She went from a fierce fox back to a fox that bewitches people.
"You did well. You did so well. Why does our Hana look so pretty today?"
Hyunwoo Lee praised Hana Kim profusely.
He was exaggerating a bit, but his heart in praising her was sincere.
She had caught that unlucky, fat bitch like a rat, so how could she not look pretty?
"But where did you learn to speak like that? You looked really knowledgeable, unlike usual."
"Eek. So you're saying I look ignorant usually? Oppa, I'm actually from a 4-year university in Seoul, you know? Well..., I did drop out in my freshman year to do broadcasting, though."
"Whoa. Hana, you were good at studying?"
"Ahem, so please cherish me more. Because a woman who is this pretty, has a great body, and is even smart is clinging to you, Oppa. Since I did so many pretty things today, you're going to buy me two pairs of shoes, right?"
"Ahahaha. Okay. Okay. I'll buy you two. But I don't think we have time to go to the department store right now... You go buy them later. I'll pay for them."
In fact, they weren't short on time.
He was short on money because he had swiped 18 million won at the outlet.
But he couldn't say he was short on money, so he made an excuse about time.
If he tells her to buy it herself, he might not have to give her the money.
He could just have her buy it herself first, and then deduct that amount from next week's cashback.
The 18 million won purchased at the outlet was mostly Hyunwoo Lee's items.
Two pairs of shoes, three suits, two ties, one watch, six pieces of casual clothing, one pair of sneakers.
Among these, the watch accounted for half the price at 9 million won.
He paid a high price, but they were all items he would use.
So it wasn't excessive consumption.
18 million won or so would come back in just one week.
"Aing, then it doesn't feel like receiving a gift. Okay. I'll buy it when I go to the department store later. Then where are we going?"
Hana Kim said as she opened the car door.
"A car dealership. I'm going to pick out a car."
"Oh! Oppa, are you finally buying a car? What are you going to buy?"
"Well. I haven't decided what to buy yet. I'm just going to look around for now. I'll buy a car I like from there."
Hyunwoo Lee didn't have a car that could be called a dream car.
It was because he didn't really have an interest in cars.
Still, he hoped to be able to feel the ride comfort and the status of stepping out of a luxury car.
So, a foreign car.
He intended to buy a car that was unconditionally cool and that women would like.
"Yeah? Shall we go then?"