Chapter 18
I’m translating the chapter and shaping the in-universe text into the required HTML blocks as I go. After that I’ll do a quick pass for name consistency and any formatting issues.CHAPTER_TITLE: The Price of Free
After I had Zero write a promotional FreeChat post for the community, I ate dinner with Mother and Seohee, then went back to my room.
I wish Father could have eaten with us too.
Unfortunately, though, he was still at work because of overtime today.
Since he worked in the distribution industry, this was the busiest stretch of the year for him with Christmas and the New Year holidays right around the corner, but for me, that only made it more disappointing.
Maybe I should just set up a company under Father’s name.
I’d have to think seriously about it. With my stock profits alone, it looked like something I could pull off without much trouble.
But then Father might feel pressured. Maybe his pride as a father would take a hit, too?
> That possibility is definite, Master. Just as you want to be a “good son” to your father, your father also wants to be a “good father” to you.
So that was how it was.
Family really was difficult, even when money was involved.
And when you didn’t have money, it was even harder.
I sat down in front of the computer and logged into the American community where Zero had posted earlier, then checked the reactions.
Looking good.
> More than 30,000 users are already following “FreeChat” in the community, Master.
> The number is increasing at an extraordinary rate.
What about app downloads?
> Current total: 778,544.
> It is climbing rapidly, and about 6% of U.S. smartphone users have downloaded it.
That’s a lot more than I expected, but still not all that many, is it?
> You should not compare it to the era you originally came from, Master. By the standards of this time, those download numbers are moving at a miraculous pace. For example, even the legendary App Store game Angry Birds did not rise this quickly.
...Really?
> Yes. There are many reasons FreeChat is receiving this response, but above all, Americans currently have a tremendous aversion to expensive texting.
That made sense.
I scrolled through the community posts, rolling the mouse wheel. Most of them were cheers like “Long live FreeChat!” or “Which company made this?”
As Zero had said, there were plenty of posts along the lines of, “American telecom bastards! Free texting is possible?”
But as life always went, it wasn’t all good news for me.
It was the kind of reaction I had expected. And they were sharp observations, too, in their own way.
Zero spoke.
> Those concerns are reasonable, Master. Free messengers are money pits. As users increase, server costs rise exponentially.
How much do you think the server costs will be next month?
> If the current trend continues, next month’s server maintenance alone will exceed 50,000 to 60,000 dollars, or about 70 million won.
Seventy million won a month just for servers.
For a normal startup, that was the level where you either went bankrupt before a year was out or had to give up equity to investors.
From the “computer knowledge” Zero had downloaded for me earlier, I already knew that actual companies like WhatsApp and KokoaTalk had also suffered brutal early losses and gone around begging for outside investment during their first few years.
They had to convince investors by explaining, “The age of SNS platforms is coming!” and selling them on platform business, where the more users gathered, the more money they would eventually make from companies later.
But that was only because those companies were moneyless startups.
I was different.
Because I had money.
Money isn’t a problem, right?
> None at all. Yesterday alone, Zero Investment earned 23.6 billion won in stock profits. The total assets currently managed by Zero Investment are 593.2 billion won.
There it was.
FreeChat is going to run at a loss for a while on its own. I’ll make it completely free for users. And for the time being, I won’t even run ads on it.
If it had been another developer or startup, they would have had to worry about charging users or plastering half the screen with ads just to survive.
But I had money, so I didn’t have to worry about that.
What I should actually be thinking about is how to gather loyal users faster.
As smartphone users increased in the future, apps like FreeChat would spring up everywhere.
Of course, since I was the first to make one on a global scale, FreeChat’s dominance would be solid, but it would be better to turn it into a perfectly monopolized market where no rival would even dare to step in.
Once the monopoly was complete, there would be endless ways to make money.
For example, say a billion people were chatting in my app all day long. What would companies do then?
Game companies wanting to promote a new release, shopping malls needing to sell clothes, banks offering remittance services, entertainment agencies that had to push a celebrity’s new album or drama or film.
They would be desperate to reach FreeChat users.
Because every one of those users would be a potential customer, and all of it would be revenue.
But if I didn’t allow it, they couldn’t send my users even a single line of advertising or a single message.
And if, say, a competitor could easily promote itself or handle customer support through FreeChat while our company could not use FreeChat at all?
From the customer’s point of view, it would look like this: “Other companies can do support through FreeChat, but this one can’t? Does this company have a problem?” Their image of the company would get worse.
I could even casually jab back by saying, “FreeChat values your personal information highly. Companies that do not meet our strict standards are not allowed to use it.” Then the companies that failed to get my approval would suddenly become companies that couldn’t protect personal data.
That would drive CEOs insane. They’d grab my pants and beg, “Please, let us use FreeChat too.”
And for ordinary users, messaging would stay free, but I could charge businesses when they message consumers. Five won per message.
From a company’s perspective, FreeChat would still be cheaper and more effective than using the telecom companies’ text service, so they would have no choice but to use it.
For another example, say two idol groups debuted around the same time.
But I advertised only one of them and ignored the other?
The idol group I didn’t choose would sink into despair.
Of course they’d try to promote themselves by some other means, but the loss would still be enormous.
That was exactly why it was called power greater than money.
Companies, celebrities, organizations, all the people and groups everyone admired and thought were great — only I could handle them as the one with the upper hand.
That was why I had created a messenger app first.
Platform power only had value if you claimed it early.
...Wait.
Seriously... Zero, am I turning into a bad person? Was I one of those types who got dangerous once they had power?
> You are humane, Master.
So you’re not even saying “no.”
As expected, Zero was being honest.
In any case, to build my “platform empire,” I really did need to solve the biggest annoyance current smartphone users had.
That would raise user “loyalty,” just like I’d said before.
And right now, the biggest complaint smartphone users have is...
As I was thinking, another idea flashed through my head.
Zero, because of my FreeChat, will telecom companies’ revenue start dropping?
> That is possible. Also, FreeChat may accelerate smartphone adoption faster than it otherwise would have.
Faster smartphone adoption is good for me. But if telecom revenue drops...
they might try to put the screws to FreeChat, right? If I make their revenue fall, won’t I become an eyesore to them?
> As you said, the telecom companies will not like FreeChat. However, there is nothing they can legally do.
> Smartphone users have already paid the telecom companies for their data plans. Within that allowance, whether they browse the web, send emails, or use FreeChat is entirely the consumer’s right.
Oh.
> If telecom companies try to block FreeChat or sue, they would have to deny the very concept of selling smartphone data. It would be their own contradiction.
So they sold expensive plans telling people to use data, then tried to block apps that use data? That would just make them scammers.
I nodded.
> Also, if news spreads that “the telecom companies are attacking the free messenger app FreeChat,” public opinion will turn against them rapidly. Americans are already furious about high telecom fees, so public opinion is on your side, Master.
Public opinion is on my side?
> Yes. Just as you saw in the community. If telecom companies restrict FreeChat and sue Another Technology, that would be an infringement on consumers’ right to enjoy legitimate services. Consumer-rights violations are taken extremely seriously in the United States, and punitive damages and class-action lawsuits are both possible. You could sue the telecoms right back with the American public behind you. Would you like a detailed explanation of counter-lawsuits?
Counter-lawsuits, huh.
Hmm... no. If the telecoms try to sue Another Technology later, tell me then. I won’t have anything to worry about if they sue me, right?
> Not at all. If they sue, I will show them the difference between their power and ours.
When she put it that way, I really did feel like I had nothing to worry about.
...Still, for some reason, Zero almost seemed like she was hoping the telecom companies would pick a fight.
Was that just my imagination?
I shut off the computer and lay down on the bed.
After talking through all sorts of complicated things with Zero, my head felt a little heavy, so I figured I’d rest.
But now that I’m lying here, my thoughts keep wandering everywhere.
That wasn’t a bad thing. They were about my money and the plans ahead.
The next app... I should make a photo-retouching app. One of the biggest complaints smartphone users have right now is lousy photo quality.
Photo-retouching app.
I decided that would be the next way to deepen user loyalty to the FreeChat empire.
Whether it’s an ApplePhone, a BlueberryPhone, or a feature phone, the cameras are all garbage right now. And nobody in the world wants to take a picture of themselves in bad quality and show it off to others.
The ApplePhone’s camera was only two megapixels right now.
Even if you looked at the photo a little closely, the square pixels practically showed themselves.
What if there were a magical app that could smooth out those ugly photos and make them look clean, and the only way to use it was to sign up through FreeChat?
Or what if the only way to share a picture of your newly beautified self was through FreeChat?
Then they’d have no choice but to use FreeChat.
And...
The app that made selfies prettier and became a massive hit was Linstagram, too.
> Correct. Unlike the earlier popular SNS, Facebook, Linstagram automatically applied a “good-quality” filter when photos were uploaded. That one advantage drew users in, and in the end Facebook spent one billion dollars acquiring Linstagram as well, to defend its own dominance.
I didn’t plan to make a social network like Linstagram right away, though.
I thought it was still too early.
Better to release it neither too early nor too late, but definitely before everyone else.
Zero, I think a photo-retouching app could be sold as a paid app. What do you think?
> Of course you should sell it. One of the easiest ways to make money in this world is through women’s desire for beauty. History proves that, not I. So even if only female users are considered, they will have no choice but to use an app that makes selfies prettier. And at that point, male users are a bonus. If you release a photo-retouching app, it will become a sensation and generate enormous revenue.
So I could charge for it at first, and then later release something like Linstagram for free? That would also work as promotion, right?
> An excellent strategy.
If I created a paid app I could sell immediately, I’d be able to start making money from apps faster than I expected.
Well... Zero was the one making most of the money anyway.
> Should I build the base for the photo-retouching app for you?
No. I’ll build the foundation myself, whether it’s an app or a program, just like I did with FreeChat.
> Understood.
If I sell the photo-retouching app as a paid app, how much revenue would it make?
> Paid apps in the United States are currently priced around the “price of a cup of coffee.” Using 1.99 dollars as the baseline, and excluding The Apple’s commission, each purchase would generate about 1.4 dollars in profit. The expected number of downloads is...
> Taking an extremely conservative approach and assuming 30,000 downloads per day, that would mean roughly 1.26 million dollars a month. On an annual basis, you should think of it as about 14 million dollars.
Fourteen million dollars a year... that’s about 1.6 billion won, right?
> Correct.
1.6 billion won a year.
That was certainly not a small sum.
But it wasn’t money that made my hands tremble either. Not for me.
Besides, making money from apps isn’t the goal right now.
> The goal is to make people stay on your platform, Master.
Exactly.
After talking for a while, I started to get sleepy.
Maybe it was because I didn’t have to worry about money, and the plans ahead were already solid. That made it easy to relax.
Then, Zero, I’m going to sleep soon. The stock market should be fine today, right?
> No problems, Master. However, there is one thing I should mention: today, tomorrow, and through the 26th, I intend to make long bets rather than the short bets we have used so far.
Long bets... meaning you think stocks will go up?
> Yes. The global financial markets will remain sluggish until March next year, then rebound, but in the middle of that there is the Christmas special known as the “Santa rally.” This year’s Santa rally was especially strong, to the point that it was called “Santa Returned from Hell.” The financial climate had been hellish, yet the market still surged. The Nasdaq index climbed as much as 7% by early January.
Then if the stocks start looking like they’re about to fall again?
> I will switch immediately to shorts and put options. By my estimate, passing through this stage will let us grow your current assets by 386% by early January next year.
Earlier, Zero had said my current assets were 590 billion won, or roughly 600 billion.
Three or four times that would mean...
...Then I’d become a 2 trillion won asset holder?
> Yes.
I had too much money. Far too much.
I should take Mom, Dad, and Seohee to a department store one of these days.
I ought to give them proper Christmas presents for once.
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